Privacy Policy
We promise to always be honest and fair when we create a safe, supportive, and trustworthy platform for people to express their emotions. This Privacy Policy is designed to be clear and transparent, helping you feel informed and at ease.
This Privacy Notice for Tellsomething ("we," "us," and "our") and describes how and why we access, collect, store, use, and/or share ("process") your personal information ("Personal Information") when you use our services ("Services"), such as when you:
- You can also find more information on our website at https://tellsomething.xyz or on any of the other websites that link to this Privacy Policy.
- Get involved with us in other ways, like sales, marketing, or events.
Questions or concerns? This Privacy Policy will tell you about your rights and choices. We are responsible for deciding how your personal information is handled. If you don't agree with our policies and practices, please don't use our services.
1.WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
In short: we collect personal information that you give us.We collect personal information that you voluntarily give us when you ask for information about us or our products and services, when you take part in activities on the services, or when you contact us.
Personal Information Provided by You. The personal information we collect depends on how you interact with us, the services you use, the products and features you choose, and the choices you make. The personal information we collect may include the following:
- Information About Your Account and Identity: You cannot create an account on this platform. This means we do not store or access any of your information. To allow local data ownership and interactive features, a unique user identifier (user_id) is automatically created the first time you use it. This identifier links the content you post to data stored in your browser. Anything you create, like text, images and videos, is stored only on your device.
- Contact and Support: When you get in touch with us by email or through the support form on our website, we collect your email address and any other information you send us, such as screenshots or logs. We will only use your email address to reply to your message, help you, or send you important updates. We won't use this information for marketing or share it with anyone else.
- Sensitive Information: We do not process sensitive information.
- Payment Data: If you choose to buy something, we may collect information needed to process your payment, such as your payment instrument number and the security code associated with your payment instrument. All your payment information is handled by https://ko-fi.com/. You can find their privacy notice here: https://more.ko-fi.com/privacy.
Anything you give us must be true, complete and accurate. You must also tell us if any of your information changes.
Information Automatically Collected
In short: some information about you is collected automatically when you visit our services. This includes your Internet Protocol (IP) address and details about your browser and device.
We automatically collect certain information when you visit, use or navigate the Services. This information doesn't reveal who you are (like your name or how to contact you), but it might include details about the device and how you use it. This could include things like your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, how and when you use our Services, and other technical information. We need this information to keep our services safe and running well, and for our own internal analysis and reporting.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://tellsomething.xyz/cookies.
The information we collect includes:
- Log and Usage Data. We collect information about how you use our services. This includes data about your usage and performance. Our servers automatically collect this information when you access or use our services. We record this information in log files. How you interact with us can show your IP address, device information, browser type, and settings. It can also show information about your activity in the Services. This includes date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take. This can include which features you use. Device event information can also be collected. This includes system activity, error reports (sometimes called "crash dumps"), and hardware settings.
- Device Data. We collect information about the devices you use to access the Services, such as your computer, phone or tablet. The device you use can tell us a lot about you. This includes things like your IP address (or proxy server), the number of your device and the app you're using, where you are, the type of browser you're using, the model of your device, the name of your Internet service provider and/or mobile carrier, the operating system you're using, and the configuration of your system.
- Location Data. We collect location data, such as information about your device's location, which can be either precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect information about where you are. This is based on your IP address. You can stop us from collecting this information by either refusing access to it or by disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain parts of the services.
Google API
Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
2.HOW DO WE PROCESS YOUR INFORMATION?
In Short: We use your information for a few reasons. First, to provide, improve and administer our services. Second, to communicate with you. And third, to prevent security and fraud. We may also use your information for other purposes if you agree.
We process your personal information for different reasons, depending on how you use our services:
- To request feedback. We may process your information when we need to ask for feedback or to contact you about your use of our services.
- To deliver targeted advertising to you. We may use your information to create content and advertising that is personalised for you, based on your interests, location and so on. For more information, see our Cookie Notice: https://tellsomething.xyz/cookies.
- To identify usage trends. We may use information about how you use our services to understand how they are being used and to improve them.
- To save or protect an individual's vital interest. We may process your information when necessary to protect someone's vital interests, such as to prevent harm.
3.WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In short: We only process your personal information when we have a good reason to do so. This could be when you have given us permission, when we are required to by law, to provide you with services, to fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and the UK GDPR both say that we have to explain the legal reasons why we can process your personal information. We can process your personal information for the following legal reasons:
- Consent. We may process your information if you have given us permission to use it for a specific purpose. You can change your mind and stop at any time. You can find out more about withdrawing your consent.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, and your interests and fundamental rights and freedoms are not outweighed. For example, we may process your personal information for some of the reasons described below: - Create and show users advertising content that is personalised and relevant to them.
- Look at how our services are used so that we can make them better and get and keep more users.
- Find out how our users use our products and services so that we can make the user experience better.
- Legal Obligations. We may process your information where we believe it is necessary for legal reasons. This could be to cooperate with a law enforcement body or regulatory agency, to exercise or defend our legal rights, or to disclose your information as evidence in legal cases in which we are involved.
- Vital Interests. We may process your information when we believe it is necessary to protect you or another person, for example, if there is a threat to that person's safety.
If you are located in Canada, this section applies to you.
We may process your information if you have given us permission to use your personal information for a specific purpose, or if we can assume you have given permission (for example, if you have previously agreed to something, or if we believe you would agree to it). You can change your mind and stop at any time.
There are some situations where we might be able to process your information without your consent, as allowed by law. For example:
- If it's clear that collecting the information is in the person's best interests, and it's not possible to get their permission in time.
- For finding out what has happened and stopping fraud.
- For business transactions, if certain conditions are met.
- If it is included in a witness statement and the collection is needed to assess, process, or settle an insurance claim.
- To help find people who are hurt, sick or have died, and to talk to their family.
- We can help if we think someone has been, is, or might be, the victim of financial abuse.
- If collecting and using the information would mean that it is not available or not accurate, and if collecting it is reasonable for the purpose of investigating a breach of an agreement or a contravention of the laws of Canada or a province, then it is reasonable.
- Disclosing information is required if:a court order or subpoena is issued;a court rule relating to the production of records is in place.
- If it was made by someone in their job, business or profession, and the collection matches the goals for why the information was made.
- The collection can only be used for journalistic, artistic, or literary purposes.
- If the information is out there for everyone to see and is allowed by the rules.
- We may share information that does not identify you for approved research or statistical projects, as long as there is an ethical watchdog and the information is kept secret.
4.WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information if we are thinking about joining with another company, or if we are selling some of our assets, getting a loan, or buying another company.
5.WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with.
The Services may link to websites, online services, or mobile applications that are not run by us. These links may also lead to advertisements from third parties. So, we are not responsible for third parties, and we will not pay compensation for any loss or damage caused by third-party websites, services, or applications. If we include a link to a third-party website, service, or application, this does not mean that we endorse them. We can't promise that data you give to other people will be kept safe and private. Any data collected by other people or organisations is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should check the rules of these other companies and contact them directly to answer your questions.
6.DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Some online tracking technologies help us to keep our services secure, prevent crashes, fix bugs, save your preferences and assist with basic site functions.
We also let other companies use online tracking technologies on our Services for analytics and advertising. This includes helping to manage and display advertisements, making sure the advertisements are relevant to your interests, and sending you reminders about abandoned shopping carts (depending on your communication preferences). Other companies and service providers use technology to show you advertising about products and services that are interesting for you. This advertising may appear on our services or other websites.
You can find more information about how we use cookies and how you can refuse them in our Cookie Notice: https://tellsomething.xyz/cookies.
Google Analytics
We may share your information with Google Analytics to track and analyse how the Services are used. We may use the following Google Analytics advertising features: Google Analytics reports on demographics and interests, and on impressions of the Google Display Network. It also allows you to remarket using Google Analytics.
We use Google Analytics to understand how users interact with the platform and to improve our services and user interface. The data collected includes:
- Device information (e.g., operating system, browser type, screen resolution).
- Website usage patterns (e.g., time spent on the site, frequency of visits, site navigation).
- Shortened IP addresses, which do not contain any personal information.()
- Cookie or application IDs, which do not contain any personally identifiable information.
To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt-out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
7.HOW LONG DO WE KEEP YOUR INFORMATION?
In short: We keep your information for as long as we need to in order to do the things explained in this Privacy Policy, unless the law says we have to keep it for longer.
We will only keep your personal information for as long as we need it for the purposes explained in this Privacy Policy, unless we are legally required to keep it for longer (for example, if we are required to do so for tax, accounting, or other legal reasons). We will only keep your personal information for one year.
If we don't need your personal information to do our job, we will either delete it or make it anonymous. If we can't do that (for example, if it's stored in backup archives), we will keep it safe and away from any more processing until we can delete it.
8.HOW DO WE KEEP YOUR INFORMATION SAFE?
In short: We aim to protect your personal information using a system of security measures.
We have put in place the right technical and organisational security measures to protect any personal information we process. But, even though we have safeguards and try to protect your information, we can't guarantee that sending information over the Internet or storing it electronically will always be 100% secure. So, we can't promise that hackers, cybercriminals, or other unauthorised third parties won't be able to defeat our security and improperly collect, access, steal, or modify your information. We will do our best to protect your personal information, but you should be aware that sending personal information to and from our services is risky. Only use the services when you are in a safe place.
9.DO WE COLLECT INFORMATION FROM MINORS?
In short: We do not collect data from or market to children under 18 years of age.
We do not knowingly ask for or market data to children under 18 years of age or the equivalent age as defined in your jurisdiction, nor do we knowingly sell such personal information. If you use the Services, you confirm that you are at least 18 or that you are the parent or guardian of a minor and agree to the minor dependent using the Service. If we find out that we've collected personal information from someone under 18, we will deactivate their account and delete it from our records as soon as possible. If you find out that we have collected data from children under 18, please contact us at [email protected].
10.WHAT ARE YOUR PRIVACY RIGHTS?
In short:In some regions, such as the European Economic Area (EEA), the United Kingdom (UK), Switzerland, and Canada, you have rights that give you more control over your personal information. You can review, change or end your account at any time, depending on where you live.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under the relevant data protection laws. You have the right to: (i) ask for a copy of your personal information; (ii) ask for your personal information to be corrected or deleted; (iii) ask for your personal information to be processed in a certain way; (iv) if applicable, ask for your personal information to be moved to another system; and (v) not to be subject to automated decision-making. If an automated decision has legal or similar consequences, we will tell you, explain the main reasons, and give you a simple way to ask for a human review. You also have the right to object to the processing of your personal information in certain circumstances. You can make such a request by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with the relevant data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we rely on your consent to process your personal information, you have the right to withdraw this consent at any time. You can change your mind at any time by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not change if the law says that the processing is allowed before it is withdrawn. It will also not change the processing of your personal information if it is allowed by law for other reasons other than consent.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this might stop you from using certain features or services. You may also opt-out of interest-based advertising by advertisers of interest-based advertising by advertisers on our Services. For more information, please see our Cookie Notice: https://tellsomething.xyz/cookies.
11.CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting. You can activate this to signal that you do not want your data about your online browsing activities to be monitored and collected. At the moment, there is no agreed way to recognise and use DNT signals. So, we don't currently respond to DNT browser signals or any other way that automatically tells us you don't want to be tracked online. If a new online tracking rule is introduced, we will tell you about it in a new version of this Privacy Policy.
12.DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In short: You might have more rights depending on where you live.
Australia and New Zealand
We collect and process your personal information in accordance with the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020 (the Privacy Acts).
This Privacy Policy follows the rules of the Privacy Acts, especially regarding: what personal information we collect from you, where we get it from, what we use it for, and who we give your information to.
If you don't want to give us the personal information we need to fulfil a specific purpose, it might affect our ability to provide our services, specifically:
- Providing you with the products or services you want.
- Responding to or helping with your requests.
You have the right to ask for access to your personal information or to ask for it to be corrected at any time. You can make such a request by contacting us using the details in the section "HOW CAN YOU REVIEW, DATA, OR DELETE THE DATA WE COLLECT FROM YOU?"
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the Office of the New Zealand Privacy Commissioner.
Republic of South Africa
You have the right to ask for access to your personal information or to ask for it to be corrected at any time. You can make such a request by contacting us using the details in the section "HOW CAN YOU REVIEW, DATA, OR DELETE THE DATA WE COLLECT FROM YOU?"
If you are not happy with how we deal with complaints about how we process your personal information, you can contact the office of the regulator. The details are:
Information Regulator (South Africa)
General enquiries: [email protected]
Complaints (complete POPIA/PAIA Form 5): [email protected] and [email protected]
13.DO WE MAKE UPDATES TO THIS NOTICE?
In short: Yes, we will update this notice when we need to in order to follow the relevant laws.
We might change this Privacy Policy sometimes. The updated version will have a new "Last Updated" date, and will be available as soon as it is ready. If we make any big changes to this Privacy Policy, we will either put a notice on our website or send you a message to tell you. We encourage you to review this Privacy Policy regularly to see how we are protecting your information.
14.HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions, comments, or suggestions about this Privacy Policy, please get in touch with us in one of the following ways:
📧 By Email: [email protected]
📬 By Feedback Form: https://tally.so/r/mDyJrZ
15.HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to ask for the personal information we collect from you, how we have used it, to change it, or to delete it, based on the laws of your country. You can also choose to stop us from using your personal information. But there are times when the law says that these rights don't apply.
16.KEY PRIVACY CONSIDERATIONS
This platform is for people who want a better experience and a place to express themselves. We think it's very important to protect people's privacy and feelings.
- The platform doesn't allow comments, which means there is less pressure from people on social media.
- All expressions are treated as private and decentralised entries. Unless you choose to share them, other people won't be able to see them.
- The "I feel that" interaction system only links your local history with a user ID that can't be traced back to you. This is so that we can get your feedback. It doesn't involve any personal information.
Last Updated: 16 October 2025